User Guide

A complete guide that helps you understand how to use the platform step by step through clear explanations and walkthroughs.

How to create an account

  • From the home page, click the “Sign Up” button at the top of the page to go to the registration screen.
  • In the first step, “Personal Information”, fill in: full name in Arabic, full name in English, email, phone number, password and confirmation, gender, date of birth, and country.
  • Click the “Continue” button to move to the second step, “Verify your account”.
  • A 6-digit verification code will be sent to your email — enter it in the dedicated field to verify your email.
  • Click the “Register” button to complete creating your account. On success, you will be redirected to the platform.
How to create an account

How to recover your password

  • On the sign-in page, click the “Forgot password?” link below the password field.
  • Enter the email address registered to your account, then click “Send” to request a verification code.
  • Open your email and copy the verification code sent by the platform.
  • Enter the code in the dedicated field and click “Confirm” to verify your identity.
  • Enter your new password, re-enter it for confirmation, then save the changes. You can now sign in with the new password.
How to recover your password

How to enroll in courses

  • From the main menu, go to the “Training Courses” page to browse the available courses.
  • Use the departments and categories at the top of the page to filter the list and quickly find the course that fits your needs.
  • Click a course card to open its details page and review the content, instructor, hours, and price.
  • Click the “Subscribe Now” button to go to the checkout page, then pick a payment method (online payment or direct payment).
  • Complete the payment steps. On success, the course appears in “My Courses” — it may stay under review briefly before the subscription is fully activated.
How to enroll in courses

How to join your lectures

  • From the top menu, click “My Courses” to open your course list.
  • Under the “Current Courses” tab, pick the course you want to continue and click its card.
  • The course details page will open, where you can follow the lectures and view the schedule and dates.
  • When the lecture time starts, click the “Join Lecture” or “Mark Attendance” button at the top of the page to join.
  • Use the page tabs to navigate between Overview, Files & Resources, Attendance, Financial Info, and Discussions to follow everything about the course.
How to join your lectures